First clinic in Galicia to obtain ISO 9001,
and the third in Spain to obtain the AENOR certificate
We focus on excellence in our work, and for this reason we have internal and external quality controls:
• The internal controls focus on our professional activity: controlling sterilisation procedures, use of the appropriate instruments, high-quality materials, demonstrated techniques and in summary, everything that you cannot evaluate.
• The external controls are based on what you can objectively analyse: quality of service, waiting times, hygiene, comfort of treatment, etc.
An independent audit confirms that the Pardiñas Medical Dental Clinic is the first in Galicia to meet the very highest quality standards.
Since its obtaintion in 2003, represents an international corroboration of our work, and at the same time ratifies the goals the Clinic established from the very outset: a commitment to quality, customer satisfaction and continuous improvement. The Pardiñas Medical Dental Clinic is now a reference point for all of the clinics and patients seeking quality in Galicia.
In order to obtain the ISO 9001:2008 certification, we had to meet the very highest quality standards. The requirements include placing greater emphasis on achieving and measuring customer satisfaction, rigorously adhering to a process model that is closely linked with the practices of the Clinic and a process to continue improving. In summary, the aim is to constantly strive towards achieving the satisfaction of the patient through more rigorous dental practices.